About our online store
Launching in 2016, E.L.F ZHOU London has etched out a building block towards challenging traditional conventions of romanticism, creating a decadent yet ethereal range of bespoke lingerie and handcrafted leather artefacts. E.L.F ZHOU was created to fill a gap in both lingerie and accessories market for high quality, avant-garde garments that deliver both sophistication and innovation. Modeled around the woman who wants to stand up and be counted, who is fearless in her pursuits of risqué aesthetic of style and who is unafraid to allow bold statements pieces allude to her own multilayered nature.
The brand source only the finest fabrics and textiles, using handcrafted production techniques at our London-based atelier, with locally sourced materials from Britain, France and Italy. A bespoke, artisanal service is also offered; allowing clients to visit the showroom for personal fitting experience – and involve themselves in every aspect of the made to measure process. A range of fabrics, hardware, colours and styles are available and fitting by skilled designers ensures a truly bespoke experience.
Delivery
Any orders placed after 4pm (GMT) will be shipped from next day by Royal Mail and DPD
Please check our couriers websites to see if there are any shipping issues in your area.
Shipping costs are inclusive of packaging.
Standard shipping: Orders are shipped domestically and internationally using the quickest available tracked Royal Mail/overseas national postal system service.
Express shipping: Orders are shipped internationally using DPD or FeDex’s express carbon-neutral service.
United Kingdom – Standard £6 / Special Delivery £10
Europe – Standard £15-20 / Express £30-40
Rest of the World – Standard £12-20 / Express £30-45
For customers in the European Union, all shipments will be sent on a FedEx service (duties paid) meaning that import taxes will be invoiced at the checkout. A charge of 20% on top of the order value will be applied at the checkout to cover import taxes and handling. European Union customers will not be required to clear their own shipments after 1st January 2021 as we hope to make this transition period as seamless as possible for our European customers.
How we work
By confining the entirety of the design, sampling and production stages to a central London atelier, E.L.F Zhou London continue to present truly innovative products and maintain a watchful eye on the rigorous process from start to finish. Our small and dedicated team work to continuously re-evaluate the procedure, ensuring avant-garde design, luxury finishings and high quality across all product ranges. In pushing the boundaries of ‘traditional’ production techniques, E.L.F Zhou have developed unique signature finishings and are constantly striving to ensure customers receive exceptional, hand-crafted, novel garments and accessories.
With London as a base, the team are able to source most fabrics, trimmings and hardware locally – helping to keeps material costs down whilst supporting the local economy. By employing local specialist designers and seamstresses, E.L.F Zhou can continue to contribute to the growth of London as one of the largest fashion capitals in the world. One of the biggest benefits relating to in-house production and sampling is its allowance for continuous quality control. The team are able to personally verify the quality of the fabrics (something that is particularly important with natural materials such as leather), choosing to save marked or heavily textured sections for future sampling and test fabrics.